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Privacy Policy

Last updated: 10/01/2026
 

1. Who we are

Parbaa operates an online store selling golf accessories and related products. Parbaa is committed to protecting our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. Parbaa Ltd (“Parbaa”, “we”, “us” or "our").

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Data Controller:
Parbaa Ltd
Email: info@parbaa.com

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We are responsible for your personal data under UK data protection law.

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2. What personal data we collect

We may collect and process the following types of personal data:

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a) Account and order information

  • Name

  • Email address

  • Billing and delivery address

  • Order history

  • Account login details (managed securely by our website provider)
     

b) Payment information

Payments are processed securely via our website platform and its payment providers.
We do not store or have access to your full payment card details.
 

c) Contact form submissions

  • Name

  • Email address

  • Message content
     

d) Newsletter sign-ups

  • Email address

  • Marketing preferences

  • Record of consent
     

e) Product feedback and design input

  • Name (if provided)

  • Email address (if provided)

  • Feedback, comments, or opinions on product designs
     

f) Technical and usage data

  • IP address

  • Browser and device information

  • Pages visited and interactions with our website

  • Cookie and analytics data
     

3. How we collect your data

We collect personal data when you:

  • Create an account on our website

  • Place an order

  • Complete a contact form

  • Sign up to our newsletter

  • Submit feedback on future product designs

  • Browse our website (via cookies and analytics tools)

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4. Why we use your data (lawful basis)

Under UK GDPR, we must have a lawful reason for using your data. We only use your personal data where the law allows us to do so. This includes:

  • Fulfilling a contract with you, such as processing orders, taking payments, and creating or managing your customer account.

  • Legitimate interests, where using your data is necessary to run and improve our business in a way you would reasonably expect. This includes responding to enquiries, collecting feedback on future product designs, and analysing how our website is used.

  • Consent, where you have actively agreed to receive marketing communications from us. You can withdraw your consent at any time by unsubscribing or contacting us.

  • Legal obligations, where we are required to process or retain certain information for tax, accounting, or regulatory purposes.

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5. Marketing communications

We will only send marketing emails if:

  • You have actively opted in, or

  • You have given explicit consent

You can unsubscribe at any time using the link in our emails or by contacting us directly.

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6. Cookies and analytics

We use cookies and similar technologies to ensure our website functions properly, analyse how visitors use our site, and improve performance and user experience.

To manage cookie consent, we use Usercentrics, a consent management platform that allows you to control which cookies are placed on your device. When you visit our website, you will be presented with a cookie banner that enables you to accept, reject, or customise your cookie preferences.

Cookies may be set by us or by third-party services such as analytics and marketing providers. Non-essential cookies will only be placed on your device where you have provided consent.

You can change or withdraw your cookie consent at any time via the cookie settings available on our website or through your browser settings.

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7. Who we share your data with

We only share your data where necessary, including with:

  • Wix – website hosting, accounts, forms, ecommerce functionality

  • Payment service providers used by Wix (e.g. Stripe, PayPal)

  • Google Workspace – email and document management

  • Email marketing services used to send newsletters

  • Analytics providers (such as Wix Analytics or Google Analytics)

All third parties are required to protect your data and use it only for specified purposes.

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8. International data transfers

Some of our service providers may process data outside the UK or EEA.
Where this occurs, appropriate safeguards are in place, such as Standard Contractual Clauses, to ensure your data remains protected.

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9. How long we keep your data

We retain personal data only for as long as necessary:

  • Account and order data: for the lifetime of your account and as required by law

  • Contact enquiries: typically deleted after [e.g. 12 months]

  • Newsletter data: until you unsubscribe

  • Product feedback: reviewed and then anonymised or deleted

  • Legal and financial records: retained as required by law

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10. Your data protection rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict how we use your data

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

You can contact us to exercise any of these rights.

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11. How we keep your data secure

We use appropriate technical and organisational measures to protect your personal data, including secure platforms, access controls, and encryption where applicable.

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12. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

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13. Contact us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Email: info@parbaa.com

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